Best customer service I've ever had ANYWHERE, hands down. I've been here 3 times and just reserved for 4th of July weekend. Every employee I've talked to or come across has been very nice and seemingly actually enjoy what they do. The people who have permanent and seasonal sites there are also very nice and welcoming. The campground itself is very nice and well kept. It's family oriented yet even though we don't have kids we enjoy our adult time there with a few beers, friends and just relaxing on the river. I've yet to rent kayaks but I think that may be something we do when we go next month. I should also mention that we drive from Pittsburgh to go to this campground because it's worth it and right across the highway from a nice Beach on lake Erie.